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‎07-31-2022 11:30 AM

HP Recommended
Product: HP Notebook - 15-bw664ur
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone

Such a problem, after installing clean windows 10 and automatically installing drivers, the system incorrectly determines the model of a discrete graphics card. On the official HP website, the characteristics of my laptop indicate that it has two video cards installed: one is built into the processor (AMD Radeon R5 Graphics (HP)), the second is discrete - AMD Radeon 530 (2 GB of dedicated DDR3 memory)
However, my system defines a discrete graphics card as AMD Radeon R7 M340
I downloaded software from the official AMD website to install drivers on the video card, but this software also defines my discrete video card as AMD Radeon R7 M340
How can this problem be solved?

Category:
1 REPLY 1

‎07-31-2022 03:21 PM

HP Recommended

Hello @Hyperion1979 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Install/Update

AMD High-Definition Graphics Driver

26.20.11008.1007 Rev.A396.4 MBFeb 13, 2020Download

 

(2) Reboot and test again ...

(3) Please report your results

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