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‎09-06-2021 03:21 AM

HP Recommended
Product: Probook 440 G7
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have problem with connecting Probook 440 G7 with Thunderbolt dock g2 120W to handle 3  external monitors with 2.5k screen resolution. All monitors are Dell P2720DC, in Windows 10 two monitors have native resolution 2.5k @ 60hz, but one of them dispaly in lower resolution. What connection types I should use to  handle alll of them in 2.5k? Based on documentation my laptop and dock station should handle 2x 4k screeen resolution which is equal to 3x 2k screen resolution ?

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1 REPLY 1

‎11-02-2021 02:37 AM

HP Recommended

I'm having the same issue and I just saw another topic about this: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Thunderbolt-Dock-120W-G2-Can-t-Ach...

 

So... the laptop must have a Thundebolt port too? The 440 G7 and G8 both only have a usb-c DP port (g8 has version 1.4). So not gonna work no matter what connections are used?

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