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‎08-12-2024 05:54 AM - last edited on ‎08-12-2024 03:11 PM by Retired

HP Recommended
Product: HP ProBook 445 G7 Notebook PC (7RX18AV)

Hello,

 

I want to use the USB-C connection for a second Display (Dell U2415). The cable is this one [content removed]

 

It worked three days, but suddenly it disconnected and don't work again. The strange thing i recognize is, that the displayport plug is getting very very hot as soon I connect it to the USB-C port.

 

Is this problem known, and what is a solution?

 

Additional info: The Display works via the hdmi-Port

1 REPLY 1

‎08-13-2024 12:14 PM - edited ‎08-13-2024 12:15 PM

HP Recommended

I also used another cable and it doesn't work - with both cables it works at the weekend before

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