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- Notebooks
- Notebook Video, Display and Touch
- Probook 650 G2 no boot/ black screen / no power light

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06-01-2022 06:46 AM
Operating System: Microsoft Windows 10 (64-bit)
Hi everyone,
I hope you can help me.
My laptop has a black screen and no LED power light on battery or power cable. when I press power button + mute buttons for 15 seconds, nothing happens except le power light gets on for a few seconds but nothing when i press it.
I tried to remove le battery and memory card and reassemble all but no effect.
Any suggestions?
thank you all
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