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‎05-08-2021 12:11 PM

HP Recommended
Product: HP Probook 650 G8 i5
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone!

i have a new probook 650 G8 i5 laptop with HD camera on board. But is very grainy although i tried everything with settings from skype, obs, zoom. I have try update drivers, go back again in previous drivers, nothing happened. 

Do you have same problem? Is this camera bad quality? Or my laptop has problem? Other Hp laptops have better quality. I am desperate and want to give it back. 

if you have a solution…much appreciate!

1 person had the same question
2 REPLIES 2

‎05-08-2021 01:47 PM

HP Recommended

@gb_pro 

 

Please try to give object more light first

 

Regards.

BH
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‎05-08-2021 03:12 PM

HP Recommended

Thanks for your suggestion, but is not light the problem.

I have another web cam Logitech c270 and is perfect. I am using good extra light. I am streaming with Zoom a lot of months now with Logitech.

 

The problem is definitely the quality of the Hp camera or hardware issue.

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