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‎11-14-2022 05:03 AM

HP Recommended
Product: OMEN by HP 15-dc1023na
Operating System: Microsoft Windows 11

Does anyone know why this came up it was fine i was working in filmora then this line came up and hasn't left since

WhatsApp Image 2022-11-14 at 12.01.01.jpg

Category:
4 REPLIES 4

‎11-14-2022 06:09 AM

HP Recommended

Hi,

Is the line also present during startup or if you go into BIOS?

If you attach to an external monitor/TV is the line present on the external image?

 

Most likely it is a problem with the display which will need to be replaced.

 

Let us know,

David

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‎11-15-2022 08:52 AM

HP Recommended

I will try this and let you know but it does come up at startup 

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‎11-15-2022 09:38 AM

HP Recommended

It’s still there even during system restore 

6F57D5BB-E7F6-4E62-B4B1-F925771B32D1.jpeg

 

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‎11-16-2022 02:13 AM

HP Recommended

OK.

If the line is there right when you start the PC, it is a hardware problem with the panel, which will need to be replaced.

 

Hope it helps,

David

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