Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-14-2022 05:03 AM

HP Recommended
Product: OMEN by HP 15-dc1023na
Operating System: Microsoft Windows 11

Does anyone know why this came up it was fine i was working in filmora then this line came up and hasn't left since

WhatsApp Image 2022-11-14 at 12.01.01.jpg

Category:
4 REPLIES 4

‎11-14-2022 06:09 AM

HP Recommended

Hi,

Is the line also present during startup or if you go into BIOS?

If you attach to an external monitor/TV is the line present on the external image?

 

Most likely it is a problem with the display which will need to be replaced.

 

Let us know,

David

Was this reply helpful? Yes No

‎11-15-2022 08:52 AM

HP Recommended

I will try this and let you know but it does come up at startup 

Was this reply helpful? Yes No

‎11-15-2022 09:38 AM

HP Recommended

It’s still there even during system restore 

6F57D5BB-E7F6-4E62-B4B1-F925771B32D1.jpeg

 

Was this reply helpful? Yes No

‎11-16-2022 02:13 AM

HP Recommended

OK.

If the line is there right when you start the PC, it is a hardware problem with the panel, which will need to be replaced.

 

Hope it helps,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.