Purple/green, cracked display

[Shelzic]

 

When hooked to an external display, it works. It doesn’t go away. I figure it’s the screen, but surely something else is wrong? It’s purple, green & black. My warranty ended in December so I’m trying to figure out if it’s worth repair or should I just buy a new laptop? I know someone that will fix it for me so the issue would be parts price over anything. TIA! 

[Nal_NR]

 Hi @Shelzic,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.