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HP Recommended
Victus Gaming Laptop 16-r0446TX (AW4D5PA)
Microsoft Windows 11

Victus Gaming Laptop 16-r0446TX (AW4D5PA) is the product name.
I have a purple line on the screen, even when i go to the BIOS screen i see the same purple line.

1 REPLY 1
HP Recommended

Hi @teni_,

Welcome to the HP support community.

Since you're seeing the purple line even in the BIOS, this confirms it's not a software or driver issue — it's very likely a hardware problem, specifically: Damaged display panel (most common). Loose or faulty display cable (connecting screen to motherboard).GPU or motherboard-related issue (less common but possible).

Please reach us via Private message and share the image of the screen so we can check and help you better.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.