• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
hp hq tre 71025
Microsoft Windows 10 (64-bit)

hi I have a hp hq tre 71025 and the GPU doesn't work. It has a Radeon (tm) R7 340m and R5 integrated graphics and even though the Windows recognize the GPU it doesn't work and I can't force the apps to use it from the Windows graphics settings because there is not option for the R7 only for the R5 I tried to download the drivers from a bunch of deferent amd softwares, I even tried some Driver finder softwares but nothing happened. Do you have any idea on how to fix it ?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.