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‎03-25-2025 05:56 PM

HP Recommended

Hey Paul,

 

Would you please consider looking at my post?

 

Sincerely, Cal

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2 REPLIES 2

‎03-25-2025 06:43 PM

HP Recommended

Hi, Cal:

 

Unfortunately, I wouldn't know the cause of the problem.

 

The only suggestion I can offer would be to update the Intel graphics driver to the latest version on the Intel site:

 

Intel® 7th-10th Gen Processor Graphics - Windows*

 

Paul

 

 

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‎03-25-2025 09:53 PM

HP Recommended

Paul,

 

Thanks for responding! I have tried that but it didn't work. Please ocntinue providing assistance.

 

Thanks in advance,

Cal

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