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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: brightness
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01-30-2024 07:50 PM - last edited on 01-31-2024 09:04 AM by JessikaV
Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.
Original topic URL: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/brightness/m-p/8981280#M268634
Reply:
DESKTOP-LC6AAP3
01-31-2024 09:11 AM
Hi @bahrtiji,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with the brightness on your Laptop.
Follow the below steps to access the BIOS menu.
1) Hold the power button for at least five seconds to turn off the computer. (Wait for a few seconds after releasing the power button)
2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f10 to access the BIOS menu.
If the issue appears on the BIOS, there is an issue with the hardware.
Or
Kindly refer to the steps on this link to update the BIOS and let me know if that fixes the issue.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!