Refresh rate stuck at 120hz

[JokyGreen]

This driving me crazy because i cannot set the refresh rate to 60hz ... i cannot play games or do nearly anything because of this! What i am supposed to do? Change the display? i dont think its worth it. I cannot find a device driver for the panel, i tried many of them randomly at device manager! WHAT CAN I DO? Please someone help me with this.

[Echo_Lake]

@JokyGreen

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

There are many ways to increase FPS and system performance:

• Update the BIOS.

  For desktop PCs, go to HP Desktop PCs - Updating the BIOS.

  For notebook PCs, go to HP Notebook PCs - Updating the BIOS

• Update the graphics driver.

  Go to HP Customer Support - Software and Driver Downloads, enter your PC model, then select the driver for your graphics card.

• Most games allow you to change the graphics settings. Using a lower graphic quality often improves FPS.

• Close any applications or programs that are not being used.

• Turn on Game Mode. Game Mode is a new feature in Windows 10 Creators Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.

  1. Press the Windows key and G to open the Game bar.

  2. In the game bar, click Settings.

  3. Click the check box next to the game title to enable Game Mode for that game.

     Plug notebook PCs into an AC adapter to give the graphics card more power.

• Plug notebook PCs into an AC adapter to give the graphics card more power.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.