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HP Recommended
HP All-in-One 27 Desktop PC 27-cb0000a (3B5K5AV)
Microsoft Windows 11

While I am working on my PC, less than 2 minutes the PC screen goes to screen saver.  I have tried everything.  Updating my BIOS, Loc k Screen to NEVER and everything else.  Settings and Control panel.  Nothing works.  Help!  I use my PC for work and it is very frustrating and messing up my production and time management to constantly have to enter my password.  I have even tried removing my passwords to no avail.

1 REPLY 1
HP Recommended

@Wandav03, Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding screen time out!  
We're thrilled to have the opportunity to assist you and provide a solution. 

 

It sounds like your PC is going to the lock screen or screensaver too quickly despite changing the settings. Here are a few troubleshooting steps you can try:

 

Check Power & Sleep Settings

  1. Right-click on the Start button and select Settings.
  2. Go to System > Power & battery (or Power & sleep).
  3. Under Screen and sleep, set:
    • "On battery power, turn off my screen after" → Never (or a longer duration)
    • "When plugged in, turn off my screen after" → Never (or a longer duration)

Check Advanced Power Options

  1. Press Win + R, type control panel, and press Enter.
  2. Click Power Options > Select your active power plan.
  3. Click Change plan settings > Change advanced power settings.
  4. Expand Display > Console lock display off timeout and set it to a higher value (e.g., 900 seconds).

Check Screen Saver Settings

  1. Press Win + R, type control desk.cpl,,@screensaver, and press Enter.
  2. Under Screen saver, set it to None and uncheck On resume, display logon screen.
  3. Click Apply and OK.

Disable Dynamic Lock (if enabled)

  1. Open Settings > Accounts > Sign-in options.
  2. Scroll down to Dynamic Lock and make sure it’s disabled.

Check Group Policy (if using Windows Pro/Enterprise)

  1. Press Win + R, type gpedit.msc, and press Enter.
  2. Navigate to Computer Configuration > Administrative Templates > Control Panel > Personalization.
  3. Double-click Do not display the lock screen and set it to Enabled.

If the issue persists after all these steps, let me know!

 

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.