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HP Recommended
Hp envy 15 j001tx
Microsoft Windows 10 (64-bit)

Screenshot_20180912-000247.pngHello guys. I have a HP envy 15 touchsmart laptop j001tx, whose touchscreen got broken when my schoolbag containing the laptop fell down a couple of years ago. Initially i didn't have any problem using the laptop as a non touch one and i ignored the cracked digitizer, but recently my screen has also been showing ghosting which used to resolve when i pressed my screen from the back at the lower bottom. Nowadays the problem is almost constant and my laptop is barely usable. I searched the manual for the parts and it shows 2 parts of fhd resolution: one touch and one non touch assembly. I am more inclined towards non touch because of the cost factor. I just want to know if i can replace my touch assembly with non touch assembly? Also can the problem of ghosting be because of the display cable? Should i replace that also?IMG_20180912_004104.pngIMG_20180912_004142.pngIMG_20180912_004203.pngScreenshot_20180912-004704.png

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Update: I got my screen replaced with a non touch one from a HP service centre, although I doubt if its a genuine HP screen. Its working fine, although the bezels of the screen have been replaced with black tape by the repair serviceman. HWinfo describes my screen as Monitor Name: AU Optronics [Unknown Model: AUO33ED] Hope this helps someone.

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@Tornado7

 

Thank you for posting on HP Forums, 

Barachiel is at your service. 

 

I Understand you are in need of support,

And to help you out, I'm sending out a Private message with the required informations,

 

Keep me posted,

Good Luck. 🙂

Barachiel
I am an HP Employee

HP Recommended

Thanks for your reply. But basically I wanted to know if any tech expert could guide me regarding this on the forum itself. I will try calling HP also but i think getting screen assembly replaced from HP will cost me one third to one half the cost of my laptop whereas the non touch assembly is available at around one fourth of that expense. Anyone has any experience on replacing fhd touch screen with fhd non touch assembly?

HP Recommended

Update: I got my screen replaced with a non touch one from a HP service centre, although I doubt if its a genuine HP screen. Its working fine, although the bezels of the screen have been replaced with black tape by the repair serviceman. HWinfo describes my screen as Monitor Name: AU Optronics [Unknown Model: AUO33ED] Hope this helps someone.

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