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- Re: Replace Screen Part nr.

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02-29-2020 02:01 PM - edited 02-29-2020 02:05 PM
Hello
I recently bought a second hand laptop Pavillion 15-Aw0002np. (X0K19EA#AB9)
I bought it cheap because the screen on the top right corner has a black area (dead pixels?).
The screen is not broken, just that area is black.
I believe this has no solution other than replace the screen for a new one.
I would like to know the exact part nr. of the screen (mate finish), and where to order it online in EU stores.
Also any video tutorials on replacing it on this Pavillion 15 model series.
Thank you very much
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Accepted Solutions
03-03-2020 04:21 AM
Hi @BJesus
Welcome to the HP Support Community. I'd be happy to assist you with the display issue.
The display part# is listed on the page# 59 of the Service Guide.
You may Contact HP in your region regarding the part replacement.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
03-03-2020 04:21 AM
Hi @BJesus
Welcome to the HP Support Community. I'd be happy to assist you with the display issue.
The display part# is listed on the page# 59 of the Service Guide.
You may Contact HP in your region regarding the part replacement.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
03-03-2020 04:05 PM
Thank you very much for your answer.
Can you tell me the difference between them, and wich of them came origianlly with my model.
Display panel Part nr.
15.6 FHD AG SVA 220eDP Slim PF 798933-006
15.6 HD BV WLED SVAeDPSlimTOP PF 809612-008
15.6 FHD BV UWVA 220 eDP SlimPF 842463-004
15.6HD BV WLED SVA220 eDPSlim PF 847654-001
15.6 FHD BVUWVA220 eDPSlim TOPPF 848085-001
03-04-2020 03:31 AM
Hi @BJesus
According the product specification, your PC is shipped with 39.6 cm (15.6") diagonal HD SVA BrightView WLED-backlit (1366 x 768). Part# 847654-001.
HD is High Definition and FHD is Full High Definition.
Thanks!
Asmita
I am an HP Employee