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Microsoft Windows 10 (64-bit)

Hello

 

My Hp laptop feldown and crack the touch screen. I would like to know whether I can replace the touch screen of my laptop

 

 

Thanks

 

Raghurm Ollakal

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Yes but we would need to know the exact model to help you find the part and the instructions. The easiest is just to replace the whole touchscreen assembly. They tend to run a bit pricey just for the part and it borders on the cost of a new laptop if you have to pay a professional tech to do it. 

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2 REPLIES 2
HP Recommended

Yes but we would need to know the exact model to help you find the part and the instructions. The easiest is just to replace the whole touchscreen assembly. They tend to run a bit pricey just for the part and it borders on the cost of a new laptop if you have to pay a professional tech to do it. 

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@ollakal

 

Hello;

Allow me to welcome you to the HP forums!

 

You've not provided us any details to work with, so all we can provide is generic answers ...

 

Yes -- the screen can MOST LIKELY be replaced -- but that depends on being able to find the part needed, and without the specific model number of the laptop, that can not be done.  Using this link, you can enter the model information and find the part needed:  http://support.hp.com/us-en/product/HP-Pavilion-dv6-6c00-Entertainment-Notebook-PC-series/5191856/mo...

 

NO -- you probably can NOT replace the screen yourself.  Replacing screens is a difficult and risk procedure as the complete display assembly typically needs to be removed and that risks damaging the laptop beyond repair.  Your best bet, if you really want this done, is to have HP do it -- but that will be very expensive.

 

Here is information on HP Certified Service Centers:  http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004

Good Luck



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