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HP Recommended
ap012dx
Microsoft Windows 11

The laptop fell down, the display is working fine but has a few thin lines through it. I want to change it and need to know which one and where to buy it… or if you know a person/company in Buenos Aires, Miami or Los Angeles who can take care of the job.

Thanks!!

1 REPLY 1
HP Recommended

Dear @AmaBanu ,

the display is not sold separately but complete with its cover.

 

The part number is :

 

UHD display 841265-001

 

Maintenance and Service Guide

http://h10032.www1.hp.com/ctg/Manual/c04925076.pdf 

 

Use the part number in an internet search engine to find a dealer and then with a trusted technician change the screen.

 

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