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‎02-01-2020 01:35 AM

HP Recommended
Product: HP Envy TouchSmart 15 Notebook PC

I have an Envy TouchSmart 15-J009wm and the screen has cracked. Since it is older I can not seem to find the replacement part for the display screen. Are there any other screens I can replace it with?? 

1 REPLY 1

‎02-04-2020 12:12 AM

HP Recommended

Hi @ADB95

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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