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Ketan1991
New member
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Message 1 of 2
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Flag Post

Replacement for HP screen casing

HP Recommended
HP Laptop - 15s-du2077tu
Microsoft Windows 10 (64-bit)

My HP laptop display is working fine, but side casing for display is damaged, can i replace it from HP.

so when I open lid, i have press lid's back part with fingers , other wise lid gets opened but casing don't, which shows internal wiring . where can i replace this casing. 

IMG_20211128_093903.jpg

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Ketan1991
Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,
I understand your HP notebook housing is damaged, in order to fix this issue your computer needs to be repaired.
As we have limited support boundaries in the support community as of now. I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to replace the hinge assembly. 

HP Support can be reached by clicking on the following link:
 www.hp.com/contacthp/  You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

​​​​​​​

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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