Replacement inquiry for screen

[MandyRae]

My issue isn't with the display. It's more the things that are supposed to keep the screen in place. Shortly after getting this laptop. A small piece near the left hinge (see photo) broke. This hasn't been an issue or concern until the screen itself started to pop out from that same corner (see photos). Then tonight I notice the actual cover is cracked. (see photos) The screen itself is still not showing any signs of damage. The picture is fine and touch-screen is not having issues. Given my current financial situation. These are my questions.... Can I replace these damaged parts without purchasing a new screen? Is there a way to avoid buying a new screen? If so, what process would be recommended?  Regardless of what I may need to purchase. Any recommendations for where to buy parts from?

get. .

[A_Gayathri]

Hi @MandyRae , 

Welcome to the HP Support Community

I understand you are facing an issue with your Replacement inquiry for the screen. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support