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HP Recommended
HP Pavilion x360 model: 14-dw0521sa / product ID: 1E0Q4EA#ABU
Microsoft Windows 10 (32-bit)

Hi folks, my son has cracked the screen on his 2 month old HP Pavillion x360 model: 14-dw0521sa and I was hoping to source a new one. Can anyone possibly know the part number or where I can purchase one from please and at what cost. Also if anyone has  had a similar issue can they reccomend a repairer. I live in the South East  Kent, Hythe area.

Many thanks

Dodger64

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're welcome.

 

Let me know if you need further help.

 

Take care,

David

 

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Please click on accept as solution if answered your question

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

The part number for the screen is L96515-001

Not available in HP store, however, you can perform an online search with the part number and find a compatible part.

On pages 52 - 53 of the service manual you can see the steps to replace the screen

http://h10032.www1.hp.com/ctg/Manual/c06615619.pdf

 

You could have it done at your local trusted repair shop or try a HP service center in your area.

 

Hope it helps,

David

HP Recommended

Hi David,

 

Many thanks for your help, I'll definitely be having a go.

 

Thanks again 

 

Dodger64

HP Recommended

You're welcome.

 

Let me know if you need further help.

 

Take care,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

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