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- HP Community
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- Replacement screen HP Pavilion x360 14-dw0521sa

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04-15-2021 05:37 AM
Hi folks, my son has cracked the screen on his 2 month old HP Pavillion x360 model: 14-dw0521sa and I was hoping to source a new one. Can anyone possibly know the part number or where I can purchase one from please and at what cost. Also if anyone has had a similar issue can they reccomend a repairer. I live in the South East Kent, Hythe area.
Many thanks
Dodger64
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04-15-2021 07:31 AM
You're welcome.
Let me know if you need further help.
Take care,
David
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04-15-2021 06:40 AM
Hi,
The part number for the screen is L96515-001
Not available in HP store, however, you can perform an online search with the part number and find a compatible part.
On pages 52 - 53 of the service manual you can see the steps to replace the screen
http://h10032.www1.hp.com/ctg/Manual/c06615619.pdf
You could have it done at your local trusted repair shop or try a HP service center in your area.
Hope it helps,
David