• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion x360 - 15-br017na

I have a HP Pavillion x360 convertible Model 15-br017na. My screen is broken/cracked. I want to replace it but am confused as to the correct part number. When I remove the screen there is a label which reads "Replace with HP Spare GB1770".

 

I contacted HP tech support and they said they no longer supply parts for this model. The rep told me that I may be able to get the part elsewhere and that the part number I need is 925711-001.

 

Can anyone dvise as to the correct part or even better still where I can purchase it online. I live in Ireland.

Cheers.

Carl

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.