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‎01-18-2025 10:03 AM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0000 IDS Base Model
Operating System: Microsoft Windows 11

I puchased my laptop (HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0000 IDS Base Model) in like May of 2021.  THe keyboard and the base/bottom of the laptop needs to be replaced.  I have dropped my computer so all of the ports on the side of my computer are dented up.  Is there a way I can return my laptop and have it fixed?

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1 REPLY 1

‎01-18-2025 04:12 PM

HP Recommended

@Mark-Rechtin 

 

With those damages and it is nearly 4 years old now. Buying a new machine would be ending up cheaper.

 

Regards.

BH
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