Right click not working in touchpad

[Yogithakakarla]

Hi,

This is yogitha kakarla.

I recently purchased my new laptop HP Pavilion Laptop 14-bf1xx.

it was delivered to me on jun 3rd 2018.

I dont find right click on touchpad is working.

Could anyone please let me know

[Jeet_singh]

@Yogithakakarla,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! As I understand the right click on touchpad does not work on your new HP notebook, Don't worry as I have a few suggestions to help you out,

Let's understand the touchpad on your HP notebook: 

For more details, please go through the Maintenance and service guide of your notebook.

If you have checked and still having the issue. In that scenario, I would suggest you try these steps here: 

First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally,

If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement.

I recommend you to uninstall any generic synaptic drivers showing up for the touchpad (if available) under hidden devices from the device manager:

• Click Start, point to All Programs, point to Accessories, and then click Command Prompt.
• At a command prompt, type the following command , and then press ENTER:

set devmgr_show_nonpresent_devices=1

• Type the following command a command prompt, and then press ENTER:

start devmgmt.msc

• Troubleshoot the devices and drivers in Device Manager.
  NOTE: Click Show hidden devices on the View menu in Device Manager before you can see devices that are not connected to the computer.
• When you finish troubleshooting, close Device Manager.
• Type exit at the command prompt.
  
  Note that when you close the command prompt window, Window clears the devmgr_show_nonpresent_devices=1 variable that you set in step 2 and prevents ghosted devices from being displayed when you click Show hidden devices.

And then download a new version of the synaptic drivers using this link: Click here

Awaiting your response,

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,