SCREEN GOES BLACK(Screen Saver) THEN AUTOMATICALLY COMES ON A MINUTE LATER

[GBE0501]

I have a problem with my screen saver.  Actually, just black screen.  I have set the "Power and Sleep setting to various minutes to shut screen.  With each setting, the screen will go into the screen saver setting on time.  However, it will come out within a minute.  This is very annoying that the screen does not stay black.  After it comes out of saver, the second cycle works normal.

[GBE0501]

Meant to say this happens when using Logitec wireless keyboard and mouse.  It will not happen when wireless keyboard and mouse are disconnected

[The_Fossette]

@GBE0501

I reviewed your post and I understand that the display flickers when you use the Logitech wireless keyboard and mouse.

Don’t worry, I assure you I will try my best to get this sorted.

What is the product number of your computer?

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

https://support.hp.com/in-en/drivers

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[GBE0501]

The Fossette,  Thanks for your reply.  I fixed the problem myself by going into settings; power and sleep and setting all options to never.  Then went into Personalization; and screen saver settings; and selected blank screen and time of 5 minutes.  This worked.

I had phone support earlier, and they did update bios, and that did not help.  Not sure if he did the graphics.

Model # 5NL15AV HP PAVILLION 15T-CS200 CTO

George

[The_Fossette]

@GBE0501

Perfect, I am really glad to hear that!

If any other questions arise, please feel free to write back to me.

Cheers!