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‎12-03-2018 06:27 AM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows XP (64-bit)

After reviewing several other people’s reports on this same laptop I am concerned this is a product error and should be supported by HP. The issue occurred only 4 days after warranty expiration. All I use this for is research, writing, and Netflix. Why would the product overheat and start smoking. Is this the motherboard? Please fix it. 

1 REPLY 1

‎12-04-2018 12:54 PM

HP Recommended

@penguinaticsam
Thank you for posting on HP Forums,

Echo_Lake is at your service.

I understand you are in need of support,

And to help you out, I'm sending out a Private message to assist you with the next course of action.

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

ECHO_LAKE
I am an HP Employee

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