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‎10-11-2022 07:30 AM

HP Recommended
Product: HP Laptop PC 15-dw3000 (31R09AV)
Operating System: Microsoft Windows 11

When I install 'Wireless Display' optional feature in my laptop it always shows couldn't install..

What's the issue??

Category:
1 REPLY 1

‎10-11-2022 10:26 AM

HP Recommended

Something is amiss.  I was able to install that Wireless Display app on a Z400 that did not even have a Wi-Fi card

 

1 - During install the ethernet connection is tested.  If the connection is bad or inconsistent the install will fail

2 - Possibly some required files are missing or corrupted.  Run the system file checker from the admin command p;rompt

BeemerBiker_0-1665505500247.png

3 - look for errors (Alert icon) in the Device Manager

4 - look in the Event Log for errors, both app, system and setup

 

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