My HP Envy Laptop 17-da0097nr (9V8M4UA) screen is cracked, the screen still works and the touch screen still works on most of the screen except for one area, but you can see the scratch. What can I do to fix it? And that is as cheap as possible.

carlos181 · ‎07-31-2024

My HP Envy Laptop 17-da0097nr (9V8M4UA) screen is cracked, the screen still works and the touch screen still works on most of the screen except for one area, but you can see the scratch. What can I do to fix it? And that is as cheap as possible.

Nal_NR · ‎08-03-2024

Welcome to the HP Support Community.

I'd be happy to help you!

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

Screen Cracked HP Envy Laptop 17-da0097nr

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My HP Envy Laptop 17-da0097nr (9V8M4UA) screen is cracked, the screen still works and the touch screen still works on most of the screen except for one area, but you can see the scratch. What can I do to fix it? And that is as cheap as possible.