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‎10-31-2024 09:11 AM - edited ‎10-31-2024 09:12 AM

HP Recommended
Product: HP 14 Laptop PC 14-d5000 RCTO Base Model

WhatsApp Image 2024-10-31 at 20.33.47_a3621564.jpgI am experiencing severe screen display issues on my HP 14 Laptop PC 14-d5000 RCTO Base Model, which I purchased in July 2023. Initially, a thin blue line appeared beneath the taskbar, followed by a similar line at the top of the screen. Over time, these lines expanded, and the entire display now frequently turns greenish, severely impacting visibility and usability. This issue is consistent and has worsened over time, affecting my ability to use the laptop effectively.

Since the warranty has expired, I would like advice on possible repair or replacement options, including screen replacement details specific to this model.

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