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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎12-19-2025 09:05 AM

HP Recommended

No recent software changes. Drivers up to date. All standard settings as far as I'm aware.

On start up hear Windows 'ping pong' but screen stays black.

Using Windows Key+Ctrl+Shilft+B causes slight brightness and sometimes shows log in screen.

I've watched numerous you tube videos and tried various things.

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