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- Screen Flickering Windows 11

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05-03-2024 12:23 PM
Hello! Anytime I have a full-screen video play the screen seems to periodically jump/flicker. I've noticed it now during both apps (netflix, disney+, etc) and when watching online on chrome (youtube/hulu). I have checked and my graphics card is up to date, as is my laptop in general. I have tried adjusting the performance in graphics settings and prioritizing performance seemed to make the issue happen more often/worse. I have tried turning down the brightness, restarting my laptop, AND running a diagnostics test but there is no issue there as well. It only happens when a video is playing full screen and no other time.
05-03-2024 12:49 PM
What you call using apps is really Streaming -- and that is one of the most demanding tasks you can do on a laptop.
From your description, it sounds like it is overpowering the graphics chipset -- but a way to confirm that is to connect an external monitor to see if the flickering happens there, too. If it does not, then your screen is going out.
I am a volunteer and I do not work for, nor represent, HP
05-03-2024 12:57 PM
thank you for the advice unfortunately I do not have access to an external monitor so I cannot test this out. I have noticed though that when I switched from watching on chrome to streaming via the respective apps the problem happened significantly less frequently but recently I feel like it has gotten worse