Screen Flickering intermittent

[ManojAccra]

Hi,

We have two HP PAVILION 15-AU027CL , both laptop having screen flickering issue in the bottam side.

It is not always, we reset the OS, installed new drivers and done bios update.

Same flickeering showing while connected to external display device.

Please help to rectify this issue

Thanks in advance

Manoj 

[Dvortex]

Hello, @ManojAccra - Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!

I see that your 2 HP pavilion notebooks are facing an identical issue with the display. First off, greatly appreciates your detailed troubleshooting efforts to rectify the issue! But, 2 laptops facing the exact same issue could be caused due to some common external factors. It's very rare chance that the exact same issue is found on 2 different laptops. Let's first try and eliminate those external factors through these steps:

1. Check the cable you are using to connect the notebook to the external monitor/display. If you were using the same cable, then try using a different cable and check. Could be possible that the cable itself is faulty and is causing the issue.
2. If the cable is not the cause of the issue, it could be very well the external monitor/display or the monitor port. Try connecting your notebooks to a different monitor and check for the issue resolution.

Thanks, I look forward to hearing back from you!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[ManojAccra]

Hi Dvortex , thank you very much for your response. Laptop screen was flickering so  I tried different cable and different monitor to isolate this issue.

Display shaking is coming intermettntly even in  the external monitors 

[The_Fossette · Accepted solution]

Hi @ManojAccra 

I am the The_Fossette. It looks like you were interacting with @Dvortex, but he is out of the office today so I'll take over from here.

Follow the steps in the below article and check if it helps.

http://hp.care/2qkCIq6

Let me know how it goes and you have a good day ahead.

Take care!

Cheers!

[ManishLakhera]

HI man i m using AU624TX which is same AU series are you using your phone near your laptop becasue in my case there is a issue that when i m using phone nearby flickering is occuring please try a bar phone/android phone and call on that device 

Try and let us know via helping me and others.

[ManojAccra]

It was hardware issue on MBD, solved by HP service center 

[ManishLakhera]

Thanx for reply but he update bios or he change the MBoard olease elaborate

[ManojAccra]

They replaced MBD, we already updated BIOS, tried with different display drivers. So we took this to HP service center 

[ManishLakhera]

Where do you live means which State?can you please tell your service center team to please share this to other service center across  India in thier Internal Networks because whole India is suffering from this issue almost 80% in AU624TX model specially.