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HP Recommended
HP Pavilion 15 - CS1000tx
Microsoft Windows 10 (64-bit)

I Have Bought my new hp pavilion laptop a week ago ! While using the laptop after an hour or more than an hour my screen suddenly looks weird. 

 

I have attached the picture of the screen look !

I did all the updates but still it appears pls give a solutionIMG-20181225-WA0002.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

No configuration change did help me for screen Flickering as this is hardware issue. Technician suggest me to change screen. But as my laptop was brand new i denied to change any hardware, instead replace the whole unit. Within 15 days of your purchase you can opt for replacement in case of hardware related ussue.

 

Hope this will help

View solution in original post

7 REPLIES 7
HP Recommended

Hey there! @hhbhari, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand you have display issues with your PC.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Is your laptop getting overheated?

 

Does the issue persist on the BIOS page?

 

Excellent description and a great diagnosis done. It is greatly appreciated.

 

It looks like a screen resolution issue try the steps recommended below.

 

Right click on the Desktop and Click on Display Settings.

 

Now click on “Advanced Settings” button and select the pixel resolution to the “recommended” settings. 

 

Try updating the BIOS and graphics drivers on your PC and check if it helps.

 

Update the BIOS on your PC using this link. Click Here

 

Also, update the graphics driver using this link. Click Here

 

Try the steps recommended below.

  • Go to Start Menu > click on Settings.
  • Type performance > choose to Adjust the appearance and performance of Windows.
  • In the new window, go to the Visual Effects and select Adjust for best performance.
  • click Apply and Ok...this should do the trick.

Also, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

 

Also, try the steps recommended below.

 

In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
   NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.

 

Refer this article to know more information about using HP support assistant.

 

Refer this article to know more information about Improving Video Game Performance or FPS on your PC.

 

Also, try the steps recommended below.

 

Go to control panel > power safe options > customize any combination you currently have > advanced options > processor power safe > minimum level. Change it to 40% and click apply.

 

Also go to Control Panel > Power Options > Change Plan Settings > Change Advanced Power settings

 

Select everything in the list to high-performance mode.

 

If the issue still persists after trying out the steps try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC.

 

Lastly, if the screen is flickering on the BIOS page. It is a hardware issue with your PC.

 

Let me know how it goes!


Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

I am planning to purchase this laptop. Is your issue got resolved?Please reply asap. Thank you.

HP Recommended

I am facing same issue with same type of laptop cs1052tx.

 

HP Recommended

I am facing the same problem how did you resolve it?

HP Recommended

Is this issue fixed permanently?? Even I am facing this same issue. 

HP Recommended

same issue with my hp pavilion cs1000tx... why hp laptops are soo poor i dont know i understand only after buying it... 

HP Recommended

No configuration change did help me for screen Flickering as this is hardware issue. Technician suggest me to change screen. But as my laptop was brand new i denied to change any hardware, instead replace the whole unit. Within 15 days of your purchase you can opt for replacement in case of hardware related ussue.

 

Hope this will help

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.