Screen Flickers when using TouchPad or Mouse, problem clears after a RESTART.

[Jack8192]

Problem just started, probably related to an update: Somewhere!  Other people have same problem and it was resolved with a hard restart which implies that the PC has a virus?  Other solution is to NOT allow the PC to hibernate??

[The_Fossette]

@Jack8192

I reviewed your post and I understand that the screen flickers when you use the touchpad.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

BIOS: https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111213.exe

Intel: https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102122.exe

Nvidia: https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104237.exe

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe