Screen Issue

[LCD38]

I have a white dot in my Screen and it's visible only in white background.

[Deep_World]

Hi @LCD38,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I’m truly sorry to hear about the white dot you’re experiencing on your screen, and I understand how distracting and frustrating this can be, especially when viewing light or white backgrounds.

Based on the symptoms you described, this behavior may be related to the display hardware itself, such as a pixel or panel issue. In such cases, if the unit is in warranty a display hardware replacement may be required to fully resolve the concern.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Deep_World