• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎01-29-2022 02:33 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello everyone, I have a late 2020 model specter 15". The top edge of the screen mainly to the left and right of where the mousepad lays has odd, whitish looking spots or scuff marks when the screen is black, and when it has a colored background it looks kind of oily, as if someone rubbed their greasy finger along the edge.

 

I'm wondering if this is something that other people have noticed as well, or if this is an isolated incident?

 

It's not terrible right now, and is mostly unnoticeable except to me since the rest of the screen is in absolutely perfect condition.  I have owned this for over a year now so I am out of the manufacturer's warranty. I am disappointed if this is the coating already showing signs of wear. If this is an isolated problem with my screen I would hope HP support would still do something to have it fixed. The beautiful screen was the main selling point of this laptop for me.

 

I will try to post pictures if anybody would like to see, as I said though it is only light damage right now and in the top 1" of the screen only so very hard to make out in a picture.

Thank you,

-Andrew

Category:
2 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.