Screen Problem

[AnjuTamang]

• "Hello, I bought an HP Laptop 15-fc0751nd in the Netherlands (bol.com). I'm now in Hamburg, Germ Can I repair it here under warranty:

[Raj_05]

Hi @AnjuTamang,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Yes, you can typically get your HP laptop repaired under warranty in Germany, even if it was purchased in the Netherlands. HP offers international warranty service for its products, which generally allows you to receive support in a different country from where the product was purchased. Here are the steps you can follow.

Check Warranty Status:

• You can verify the warranty status of your device by visiting the HP Warranty Check page and entering your laptop's serial number.

Contact HP Support:

• Reach out to HP Support in Germany to discuss your issue and confirm if the warranty covers it.
• You can find local HP support contact details on the HP Contact Support page.

Visit an Authorized Service Center:

• HP service centers can handle repairs for items under warranty. You can find authorized service locations through HP Support.

Have Proof of Purchase:

• Ensure you have the proof of purchase or sales receipt available, as it may be required to validate the warranty service.

By following these steps, you should be able to get assistance with your screen problem under warranty while in Hamburg.

I hope this helps.

Take care and have a good day.

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