05-25-2020 11:54 PM
I have a new HP Pavillion and the text on my screen is a little fuzzy. I think it may be because the resolution is off, but I'm not positive. How can I create a custom resolution? I'm using the recommended resolution, but it's resulting in un-clear text.
06-02-2020 01:31 PM
@JJNW Welcome to HP Community!
Please provide the correct product number.
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Click here for steps on finding the information we need!
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Please refer to the below link to change the display resolutions.
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06-05-2020 08:08 AM
Thank you for the update.
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
Also, ensure Windows is up to date
Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Have a nice day!!
06-06-2020 05:38 PM
Thank you. I tried all of that, downloaded HP Support Assistant, updated everything, but I'm still having resolution issues on my computer. The text just isn't clear. Is there a way to have a custom resolution?
06-12-2020 09:02 AM
I understand your concerns.
Please refer to the below link to change the resolution.
Please uninstall the graphics drivers and reinstall the drivers. Also, update the BIOS.
Please click the below link to download the drivers.
Have a nice day!!