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Screen Resolution

HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

I have a new HP Pavillion and the text on my screen is a little fuzzy. I think it may be because the resolution is off, but I'm not positive. How can I create a custom resolution? I'm using the recommended resolution, but it's resulting in un-clear text.

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HP Support Agent
HP Support Agent
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Message 2 of 6
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HP Recommended

@JJNW Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Please refer to the below link to change the display resolutions.

 

https://support.hp.com/in-en/document/c01853728

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

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Hello,

My product number is 6WU81AV.  Also, I have already tried all of the solutions in the link you sent, and none of those have worked.

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HP Support Agent
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@JJNW

 

Thank you for the update.

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

  1. Click Check for updates and messages to scan for new updates.

  1. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  2. Click the update name for a description, version number, and file size.
  3. Select the box next to any updates you want to install, and then click Download and install.

 

Also, ensure Windows is up to date

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Have a nice day!!

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Thank you.  I tried all of that, downloaded HP Support Assistant, updated everything, but I'm still having resolution issues on my computer.  The text just isn't clear.  Is there a way to have a custom resolution?

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HP Support Agent
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@JJNW

 

I understand your concerns.

 

Please refer to the below link to change the resolution.

 

https://support.hp.com/in-en/document/c00183633

 

Please uninstall the graphics drivers and reinstall the drivers. Also, update the BIOS.

 

Please click the below link to download the drivers.

 

https://support.hp.com/us-en/drivers

 

Have a nice day!!

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