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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Screen Timeout problem

Create an account on the HP Community to personalize your profile and ask a question
07-27-2017 01:51 AM
No matter what settings I use my screen goes black after 5 minutes and I have to log in again.
I have set sleep to 20 minutes for battery and 45 minutes for when pluggen in.
Sceen off is set to 5 minutes when on battery and 30 minutes when plugged in.
It's in a docking station and I use an external screen.
Can anyone help?
07-27-2017 02:53 AM
Hi,
One thing to check is as follows.
From the Start Menu, select Settings, then Personalisation and then Lock Screen. Near the bottom of this window, select Screen saver settings. Make sure that the dropdown menu under the Screen saver heading is set to None ( if it already is, select another option, Apply it and then select None again ). Click Apply and Ok to save any changes.
Regards,
DP-K
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