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‎09-28-2020 08:25 AM

HP Recommended
Product: HP Pavilion - 15-cc504ni
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I currently have an HP Pavilion - 15-cc504ni with a 1366 x 768 non touch screen display.  I just want to know whether I can upgrade the display to a touch screen display? If so, where can  I find the replacement parts?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-30-2020 12:21 PM - edited ‎09-30-2020 12:22 PM

HP Recommended

@mnz505

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 39.6 cm (15.6") diagonal HD SVA anti-glare WLED-backlit (1366 x 768) installed on the PC. 

Click here: http://h10032.www1.hp.com/ctg/Manual/c05705784 to know more about compatible touchscreen display panel and part number. Refer to display assembly components 29. 

 

NOTE: HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the  performance, however, you could change the configuration at your own discretion.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎09-30-2020 12:21 PM - edited ‎09-30-2020 12:22 PM

HP Recommended

@mnz505

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 39.6 cm (15.6") diagonal HD SVA anti-glare WLED-backlit (1366 x 768) installed on the PC. 

Click here: http://h10032.www1.hp.com/ctg/Manual/c05705784 to know more about compatible touchscreen display panel and part number. Refer to display assembly components 29. 

 

NOTE: HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the  performance, however, you could change the configuration at your own discretion.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎10-02-2020 03:52 PM

HP Recommended
Spoiler
Thanks for the response @Echoe_Lake
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‎10-02-2020 05:04 PM

HP Recommended

@mnz505

Thank you for posting back. 

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a nice day!

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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