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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Screen and Panel Damage

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05-09-2020 08:13 AM
Hi, the screen and the panel of my HP Pavillion PKDNRJ are broken and I need to get it fixed asap. I live in West Delhi and no shops are open. Please let me know if the repair is possible during the lockdown, if yes, then how much would it cost me.
Thanks
05-17-2020 03:33 PM
@Rajeevr13 Welcome to HP Community!
Please provide the correct product number.
Please contact our phone support and check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!