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Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
HP Recommended
Hp pavilion 15 AB522TX
Microsoft Windows 10 (64-bit)
Screen brightness suddenly goes off and screen becomes dark. Have to press f3 to brighten it all the time, what is the solution to keep it bright all the time, I haven’t made sny personal changes, started happening automatically
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mihir1991

Welcome to HP Forums,

I recommend you check if any buttons within the keyboard are physically stuck, if they are this could be a hardware malfunction and if they aren't stuck as such and yet the issue persists, it's merely a software issue and here's what you'll need to do:

 

Start with updating the video card, BIOS & Chipset driver update using the HP website: Click here to find and install the same.

 

Also, ensure the automatic brightness is turned off, using the below steps:

 

  1. Open the Windows start menu and click on ‘Settings’ (a cog icon)
  2. Windows10-DisableAutoBrightness4
  3. In the settings window, click on ‘System’
  4. Windows10-DisableAutoBrightness5
  5. The ‘Display’ menu should be selected on the left, if it is not – click on ‘Display’
  6. Turn the ‘Change brightness automatically when lighting changes’ to ‘Off’
  7. Windows10-DisableAutoBrightness2
  8. Click ‘Apply’ to save the changes.

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48 hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

4 REPLIES 4
HP Recommended

@Mihir1991

Welcome to HP Forums,

I recommend you check if any buttons within the keyboard are physically stuck, if they are this could be a hardware malfunction and if they aren't stuck as such and yet the issue persists, it's merely a software issue and here's what you'll need to do:

 

Start with updating the video card, BIOS & Chipset driver update using the HP website: Click here to find and install the same.

 

Also, ensure the automatic brightness is turned off, using the below steps:

 

  1. Open the Windows start menu and click on ‘Settings’ (a cog icon)
  2. Windows10-DisableAutoBrightness4
  3. In the settings window, click on ‘System’
  4. Windows10-DisableAutoBrightness5
  5. The ‘Display’ menu should be selected on the left, if it is not – click on ‘Display’
  6. Turn the ‘Change brightness automatically when lighting changes’ to ‘Off’
  7. Windows10-DisableAutoBrightness2
  8. Click ‘Apply’ to save the changes.

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48 hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

no errors , this happens after the windows updates and i dont have automatic brightness option on my laptop hp pavilion 15 ab522tx

HP Recommended
Thanks buddy, the solution was updating the bios driver from the link you mentioned and it worked like a miracle!! Updating the bios driver solved the issue
HP Recommended

 

@Mihir1991

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad I could contribute in identifying and leading you towards the solution.

Thanks for honoring us, with an accepted solution as it helps the community grow.

 

I must say, its been a genuine pleasure interacting with you,

You can always click the "Thumbs Up" button to give me a Kudos,

Take care and have an awesome week ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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