• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more

‎06-17-2026 09:50 AM

HP Recommended

The brightness of my laptop seems to be stuck at 20% whenever I use the brightness-adjustment keys. Sliding the bar up to 100% works, but then when I press the brightness up key, it goes down to 60%, 40%, 30%, 25%, etc.

I've had this problem before, and did not know what I did to fix it, nor what I did to enable it.

Reply
1 REPLY 1

‎06-18-2026 10:12 AM

HP Recommended

From Intel software, go to power, battery then Find Display Power Saving Technology and set it to Disable. Also turn off adaptive brightness from windows settings. 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.