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HP Recommended
HP 15.6 inch Laptop PC 15-d4000 (4C802AV)
Microsoft Windows 11

The laptop screen miss of yellow/warm colors.

I try to explain me: I see green as if it were gray. Everything is in more blu than usual.

In addition, I have to keep the brightness at 100%, otherwise the screen is dark.

I’ve already tried:

  • Monitor drivers update
  • Monitor color calibration
  • Brightness/saturation

Any help would be greatly appreciated.

Thanks!

Here the photo of my screen, compared to the external screen. Screen is duplicated.

IMG_20221021_091950198-2.jpg

IMG_20221018_200016217-2.jpg

2 REPLIES 2
HP Recommended

Hi @Barbara7000,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with Screen colors and brightness. I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private messages.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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