Screen connection broken a bit - repairable with HP?

[Alasdair89]

Hi, I dropped my new HP Envy x360 13 and the connection to the screen seems to have become damaged as it flickers on and off when you move the lid. Is it possible to get this repaired with HP or will I have to consult 3rd party. Have not been able to locate repair application forms on the hp website. Thanks, Alasdair

[Dragon-Fur]

@Alasdair89 

HP can likely fix the computer - be sure when you open the case you mention that should it be required you are willing to pay for repair.  This bypasses the unlikely scenario that the case is refused before you can even ask for help.

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