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HP Recommended
HP envy x360 convertible
Microsoft Windows 10 (64-bit)

I was working with my laptop and I observed that the screen is coming off the case from its bottom. The laptop is used in a professional setup and used with extreme care. 

I’m really worried about it coming off completely, please help asap. 

1 REPLY 1
HP Recommended

@Ash309

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook screen is separating from the unit, in order to fix this issue your computer needs to be repaired As we have limited support boundaries in the support community as of now.  I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. 

 

HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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