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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Pavilion x360 - 15-cr0053wm
Microsoft Windows 11

My laptop screen keeps flashing pink and purple colours at what seems to be regular intervals. I have checked the display driver but it's up to date. Please I need help.

1 REPLY 1
HP Recommended

@mannsule -- the colours on the screen are produced by mixing, in various proportions, just 3 "primary" colours.  If you get "pink" or "purple", then you are not getting a mixture of all 3 colours -- you are getting "2-out-of-3".  

 

It could be a loose cable between the motherboard and the display, or it could be a partial failure of the video-circuits on the motherboard.  Either way, trouble-shooting should be done by a computer technician.

 

If you connect an external monitor, are its colours correct?

 

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