Screen flickering

[jovannn]

Hello,

I've been having problems with screen flickering for a few days. I did try some recommended fixes on the internet, reinstalling, updating display driver, updating BIOS, but nothing really fixed the problem. I can say updating display driver and BIOS really did help, in terms of number of flickers, but they do still exist, and from what i can tell they appear totally random. I will be sending pictures of these flickers. Turning off display driver, in device manager, didnt seem to improve situation, so im skeptical if it is hardware issue, although i did perform test in hardware diagnostics, and passed them. I look forward to your reply.

  

[Kuroi_Kenshi]

Hi @jovannn,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[jovannn]

Hello, 

It was "HP Pavilion x360 Convertible PC 14-dy1000", thought i selected that somewhere. I did try solution someone mentioned at https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Laptop-screen-Flickers/m-p/9377067 , and i can it did help. I tried that, after my post here, and since than i have no more problems with screen, so i think that is the solution i was looking for.

[jovannn]

Yeah, the problem is not fixed, it came back today, flickering again even more than before.

[Kuroi_Kenshi]

Hi @jovannn.,

Thank you for the response.

Try these steps:

Update Graphics Drivers:

• Make sure you are using the latest graphics drivers from the HP website or directly from the graphics card manufacturer.

Check and Adjust Display Settings:

• Go to "Display Settings" and ensure the refresh rate is set correctly.
• Sometimes flickering is caused by incorrect refresh rates.

Run HP Support Assistant:

• Use the HP Support Assistant to check for any updates or diagnostics that might resolve underlying issues.

Check for Windows Updates:

• Ensure that your Windows operating system is fully updated as new updates might contain fixes for stability or compatibility issues that can influence display performance.

Disable Hardware Acceleration:

• Try disabling hardware acceleration for your browser or other applications that might be using GPU processing.
• In browsers, this is usually found under settings or advanced settings.

Perform System Diagnostics:

• Use the built-in diagnostics through HP PC Hardware Diagnostics Windows to run a complete system test to check for hardware issues.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,