• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-06-2023 02:16 PM

HP Recommended
Product: HP Pavilion Laptop 15-eh0015cl
Operating System: Microsoft Windows 11

Hello! I am having a problem with my HP Pavilion Laptop 15-eh001cl. I tried updating my graphics driver and now my screen is flickering and the brightness won't increase. I am running Microsoft Windows 11 and the graphics driver is AMD Radeon(TM) Graphics driver version 31.0.12029.10015. When I tried updating the driver, it says no driver updates available. When I try to roll back driver, the option is not available, and I don't know which driver I previously had. I have looked and I can't seem to find a solution to my problem. Any help would be appreciated!

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.