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‎05-14-2022 05:12 PM

HP Recommended
Product: HP Pavilion Power - 15-cb005ne
Operating System: Microsoft Windows 11

Hello,

I have a problem which is after i rendered a heavy 3D’sMax file which had taken several hours my laptop screen started to glitch even when i am not using any heavy program 

what should i do?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2022 11:15 PM

HP Recommended

Yeah, there is also a possibility that it may be a battery issue.

View solution in original post

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3 REPLIES 3

‎05-15-2022 02:09 AM

HP Recommended

Hi, @MA552_ someone else had a similar issue here.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Pavilion-15-bc5xxx-screen-flickeri...

 

It may most likely be a hardware issue and you should try to reach out to HP Support.


https://www.hp.com/us-en/contact-hp/contact.html

 

https://support.hp.com/us-en/contact

 

https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

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‎05-15-2022 08:36 PM

HP Recommended

it usually happens when my laptop is unplugged could it be a battery issue?

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‎05-15-2022 11:15 PM

HP Recommended

Yeah, there is also a possibility that it may be a battery issue.

1 person found this reply helpful
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